We want you to be completely satisfied with your Pixel Prime experience. Because all digital purchases and subscriptions for Pixel Prime are processed securely through the Google Play Store billing system, the following refund and cancellation policies apply:
If it has been less than 48 hours since you purchased a Pixel Prime subscription or lifetime license, you can request an instant refund directly through Google Play by visiting your Google Play Order History.
If more than 48 hours have passed but less than 7 days have elapsed since purchase, our support team can assist you with a manual refund request if you encounter technical incompatibility issues on your device.
To request assistance, please email us at contact@justforpixel.com with your GPA Order Number (e.g., GPA.1234-5678-9012-34567).
You can cancel your Pixel Prime Pro or Elite yearly subscription at any time to prevent future billing cycles:
After cancellation, you will retain full access to all Pro or Elite features until the end of your current billing period.
Lifetime licenses (Pro Lifetime & Elite Lifetime) are one-time purchases with no recurring subscription fees. Lifetime licenses remain valid for the lifetime of your Google Play account.